Co-ordinates the office and schedule of assigned Executive, directs and guides internal and external enquiries, documentation and contacts. 

Co-ordinates with Executive Office, Support Departments and Group Companies as required, and with Executive Offices of Franchisers and commercial contacts/partners.

Organises and co-ordinates diary, schedule, meetings, travel itineraries, flight arrangements, etc of the assigned Executive.

Responsible for preparing correspondence and presentations, and for collating figures, incoming and outgoing mail, file maintenance, stationary requirements, and meeting room control. 

Answers queries and obtains information, and follows up all pending matters. Maintains physical security and absolute confidentiality of market, commercial, personnel and financial information.

Handles top management information and contacts securely, sensitively and confidentially. 

Uses judgment to make/rearrange schedules, and to progress matters. 

Makes prompt administrative decisions or recommendations to serve the interests of the Company and the practicality of arrangements.

Filters requests for approval/relevance of documents, and re-directs according to levels of authority required or level of issues. 

Ensures communication of / responses to the requirements. Handles all contacts clearly, efficiently, sensitively and courteously. 

Ensures that professional image of the organization is maintained in all external liaison and arrangements