| Job Details |
| Job Title: Call Center Agents |
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| Description |
Accountabilities
- Contact prospective customers to sell the company’s products or services.
- Achieve weekly and monthly targets.
- Contact customers and update customer account information.
- Answer incoming customer general inquiries, complaints etc.
- Create various work related requests in response to customer queries and needs and follow up until they are realized.
- Contact customers for special offers and promotions, service campaign etc.
- Follow up with the Customers to understand if their complaints are resolved or take feedback on the Company services.
- Perform other related duties as requested.
Minimum Requirements:
- Minimum Secondary School pass.
- At least 1 year of experience in a Call Center/Customer Service.
- Excellent written and verbal skills in English and Arabic is a must.
- Excellent in MS Office Applications
- Flexible to work in shifts - 5 days a week and 2 days holidays.
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Job Details
| Job Ref: |
Call Center Agents |
| Start Date: |
24/11/2011 |
| Hours: |
Full Time |
| Location: |
Kuwait |
| Working Term: |
Permanent |
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