ipower
Job Details
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Job Title: Call Center Agents
Description
Accountabilities
  • Contact prospective customers to sell the company’s products or services.
  •  Achieve weekly and monthly targets.
  • Contact customers and update customer account information.
  • Answer incoming customer general inquiries, complaints etc.
  • Create various work related requests in response to customer queries and needs and follow up until they are realized.
  • Contact customers for special offers and promotions, service campaign etc.
  • Follow up with the Customers to understand if their complaints are resolved or take feedback on the Company services.
  • Perform other related duties as requested
Minimum Requirements:
  1. Minimum Secondary School pass.
  2. At least 1 year of experience in a Call Center/Customer Service.
  3. Excellent written and verbal skills in English and Arabic is a must.
  4. Excellent in MS Office Applications
  5. Flexible to work in shifts - 5 days a week and 2 days holidays.
 
 


 

Job Details
Job Ref: Call Center Agents
Start Date: 24/11/2011
Hours: Full Time
Location: Kuwait
Working Term: Permanent

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