Job purpose of Assistant Restaurant manager is to ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Food and Beverage standards and company policies and procedures.
Key duties/responsibilities of Assistant Restaurant manager:
1. Responsible for assigned shift, assisting in overall management.
2. Supervise and coordinate assigned shift; pre-meal meeting conducted with staff daily.
3. Assist in overall supervision of the department.
4. Check staff punctuality.
5. Communicate with guests and receive feedback.
6. Observe, teach, and correct staff’s service..
7. Examine food preparation.
8. Examine beverage presentation.
9. Handle any guest complaint.
10. Monitor timing of guest experience.
11. Spot check liquor pars.
12. Order daily supplies.
13. Follow up on established training steps.
14. Handle guest comments and complaints.
15. Ensure guest satisfaction.
16. Stay on the floor during peak hours.