o Sell spare parts and equipments to the customer in service workshop or outdoor locations such as cooperative societies, insurance companies, and retails shops in a good manner
o Meet/Greet the customer, attend to customer enquires in a friendly and professional manner whilst dealing with their request/concerns
o Negotiate on price aligned with the parts department policy, supply parts as per customer requirement and demand
o Order and maintain adequate parts stocks at branch/location to satisfy customer needs.
o Ensure parts received are in line with System data
o Parts branch Stock management / stock accuracy and assist in annual inventory.
o Handle the cash collection & petty cash of maintenance ( applicable to bench sales in charge)
o Ensure customer satisfaction and customer retention and data base management
o Provide customer / market and competitor feedback and suggestions to improve sales.
o Input “Lost Sale Entry in System” for the items which are not available instock.
o Attend the duty on time, well groomed and in the appropriate approved uniform.
o Ensure name badges are worn whilst on front sales counter duty. |