The External Relations Manager of Gift, Data and Records Services will be responsible for the strategy and the operations for two existing External Relations divisions: Gift Processing and Data Resource Services; and will create a third division: Donor Records/Imaging Services.
The Manager will:
* Ensure compliance with system-wide and campus policies, and applicable state and federal regulations as they apply.
* Determine, establish, and enforce reasonable and effective policies and standards for gift processing, data maintenance, and records/imaging management and will benchmark to best practices in the industry.
* Ensure such policies and other helpful information is developed and accessible via new Web sites and other electronic assistance to be developed.
* Serve as the liaison with Development, Alumni, and all campus constituencies in the use of the mission critical donor database Millennium and the gift, data and records needs from that system for purposes of friend and fund raising.
* In carrying out these duties, ensure an environment of teamwork such that the divisions operate with a cooperative spirit and in a seamless manner; ensure staff is motivated, productive, and cross-trained as necessary to carry out all roles; determine the necessary staffing and will hire and train accordingly.
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