Midas Furniture is a multimillion dollar company which is experiencing phenomenal growth and expansion in the Middle East region. We are looking for Customer Service Staff to take responsibility for day to day activities in our Wholesale Showrooms in Kuwait. This is an exciting opportunity that has arisen for customer centric individuals who strive for service excellence. The Responsibilities are demanding and challenging, but the rewards will be satisfying.

Roles and Responsibility:

• Interact with customers and employee to provide unparalleled levels of customer service
• Resolve questions and complaints effectively and efficiently
• Provide excellent customer service through the entire supply chain process
• Monitor and manage promotional activities according to set guidelines
• Monitor and manage customer delivery scheduling
• Maintain customer database
• Manage, Utilise, control and protect company assets
• Ensure compliance to company policy and guidelines
• Compliance to Health and Safety guidelines
• Security

Skills :

Candidate must possess the following attributes:

• Exceptional interpersonal skills
• Good Communications and cross cultural interactive skills
• Desire to achieve customer service excellence
• Exposure and understanding of logistics operations
• Proficient in computer software programmes
• Numerate
• Be able to work effectively and efficiently
• Hands on
• Strong organisation and planning skills
• Time Management
• Highly presentable
• Arabic and English essential - applicants who do not possess excellent linguistic skills will not be replied to